Legal
Privacy Policy
What Ship collects when you use it, where it is stored, who else touches it, and how to get it deleted.
In plain terms
We hold your account details from Google, what you submit and what we produce from it. You can ask for all of it back or deleted at any time. Analytics only run if you accept the cookie banner.
A summary for reading — the numbered sections below are the document.
Information We Collect
When you use Ship, we may collect the following information:
Account Information: Name, email address, and profile picture from your OAuth provider (Google).
Usage Data: Content you submit, results you generate, and usage patterns to improve our service.
Technical Data: IP address, browser type, and device information for security and analytics.
How We Use Your Information
To provide and maintain the Ship service
To process the requests you make
To manage your account and credit balance
To improve service quality and reliability
To communicate important updates about the service
Data Storage & Security
Files you upload or generate are stored on Cloudflare R2. We implement industry-standard security measures to protect your data, including encrypted connections (TLS) and secure authentication via OAuth 2.0.
Third-Party Services
We use the following third-party services:
- Cloudflare
- Hosting, storage, and content delivery
- Supabase
- Database services
- Authentication provider
- Google Analytics, Microsoft Clarity
- Product analytics, only when analytics cookies are accepted
- Plausible
- Traffic analytics — cookieless, no identifiers, no data shared with anyone
- Stripe
- Payment processing and fraud prevention
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us. You can also delete your account, which will remove your profile information.
Changes to This Policy
We may update this privacy policy from time to time. We will notify users of any material changes via email or in-app notification.
Contact
If you have questions about this privacy policy, please contact us at support@qcrao.com.
A privacy or DMCA request?
Write to support@qcrao.com — we reply within one business day.